Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[SMarlo]

Thank you! Works great!

[EchoMelbourne]

Closing the web browser dashboard is probably the worst business decisions I have seen in a long time. 

On the app I can only access the most recent exercise, and have lost activity data (e.g. when the mowing the lawn Fitbit automatically recognised that I was riding a mountain bike ( !!! ) and overwrote my morning run before I recorded the data). 

I no longer have access to a map view in Activities, which I used to review runs. 

The level of detail for all reports on the app is abysmal compared with the browser dashboard

[kbroadstock]

so far it is better than nothing but it would be nice to have the original
Fitbit dashboard back

[Jenn25]

I'm not a senior and I much prefer the browser dashboard to the app. It's ridiculous that something as simple as renaming a workout cannot be done in the app- there is NO POINT to all my workouts being called Workout. And that's only one small issue with the app. As others have pointed out, the app is way too flawed for us to be happy with the removal of the dashboard.

[peggy8080]

It seems clear google doesn't care about it's customers so I've decided to replace my fitbit with a device that has the capability of using a web dashboard. There are so many fitness trackers out there I don't know where to start. Does anyone have recommendations?

[Gymiemac]

The web site Was Sooo Much better than the app

If they don't bring back the web site They have lost me a a FitBit Consumer

I will go elsewhere

I know they DON'T Care !!

But I'm Gone

[nbjansen]

Yes Fitbit, please bring back web access. It's bad enough Google now has
access to my data; I'm not about to grant access to a third party.

[Janileeg]

Do you still have to pay for premium with Fitbit in order for all the features of your tracker to work? I don’t want to pay for two subscriptions.
Sent from my iPhone

[Kato93048]

Thanks for the info

[catdav]

I'm with you!


Sent from Outlook<>

[catdav]

I don't but am hoping someone will!


Sent from Outlook<>

[Dave_3_dogs]

Hello

Is it possible to adopt all the historical fitbit data into the garmin?

Dave

[sandycrochet]

I'm adding my two cents worth.  I never do anything but a quick check on steps on the app.  I've always used the webpage dashboard.  The other day I tried to see some history of steps/miles/ monthly totals etc and was surprised to see all that good info is not available.  So, I tried to see if I could find that info on the app....and no, all I could get was a daily average which really isn't very helpful.  I'm 73 and like doing things on the computer where I have a real keyboard, and a large easy to see screen instead of a small phone screen.  I use my phone to talk to people, and take pictures.  That's about it.  The fitbit app is not helpful.  Over the many years 10+ I've been a fitbit consumer, the service has gotten worse, not better.  I liked the groups and found many people were very active in them, you took those away.  You say exercising is more fun with friends, (and it was), then you hid friends on the dashboard, and now you've basically done away with the webpage dashboard.  Not a good move!!  Bring it back.  You have hundreds of comments here telling you this was a bad move on your part, listen to them.  AND I'm sure there are more that feel that way then have found their way here to tell you so.

[pjtaft]

the web dashboard was a much easier way to check things historically.  this product has really be degraded because of this little change. 

[Nodrog50]

i have low vision - it is MUCH easier to log info in dashboard on PC than the app. Please! bring back the ability to log into dashboard on a PC. As far as I can tell all the comments regarding the change that was made want the dashboard on a PC to be reinstated. Have seen NO comments that anybody wants only the dashboard info to be available on app. Listen to your users - this is where your money comes from.

[mybonnie]

What are people to do that don't have SMART phones now? This will directly affect my next watch when this one dies. Garmin will have my vote if i can access my data via a COMPUTER. so disappointed after so many years of being happy with my Fitbit.

[Abrienna]

I have to wonder if removing the dashboard can be considered discrimatory?
Like you pointed out, trying to read, and make sense of, the information,
as it is laid out on the app can be VERY difficult. Having to use a cell
phone key board to enter information is also VERY difficult. Eliminating
the option of a "large print" display and use of a standard keyboard,
creates serious accessibility issues.

[gehoeflinger]

Folks, it ain't coming back! Alphabet has decided and fitbit is too small
of a revenue stream for them to worry about or support. Vote with your feet
there some alternative dashboards that have been listed. The best threat is
to stop using google search. That is where their ad revenue comes from,
and it is so riddled with sponsored content it is useless. There are
alternatives, but they involve changing your habits. Drop google, and they
might notice the ad revenue dropoff, but I doubt it!

[Rekuci]

It's not only for the older folks, but the dashboard in the app is NOT what the dashboard in the browser was, but much less in functionality.  I am also thinking of abandoning Fitbit all together and go with another company that provides more user-friendly options because of this abrupt cut of a very functional and useful site.  I can't even imagine what the reasoning behind this  move could have been.  The app dashboard shows only ONE single day and only ONE "item" as that's all that fits on a tiny screen, while the dashboard could show so so much more than that!  I really miss it.  And to add insult to injury, so to speak, now the link to "View Dashboard" in my weekly progress report takes me to the page "How do I use the Fitbit app?"...  Terrible humor.

[SunsetRunner]

@LizzyFitbit  - Please just bring back the web dashboard. It doesn't need changes. It doesn't need upgrades, just the dashboard we all know and love. The app SUCKS!!!! Especially for visually impaired and older FitBit users. Our world isn't in our phones. Some of us (ADA) need a bigger screen and the use of a keyboard or mouse to function. The app offers NONE of those options. PLEASE... bring back the dashboard on the web!!

[JonH3witt]

I've been directing all my complaints to the CEO and executive member,
personal I think its discrimination. The app is just a summary, give you
**ahem** all info and is very buggy, I've only feed back one fault, not
interested in telling about the others 😂

[Kato93048]

Spot on!!!

[Rich_Laue]

@SunsetRunner Lizzy is simply a moderator in the community and has no power to persuade the developers. 

[Clamfit]

That maybe so, but as I cannot contact the developers, just maybe she could pass on the message which hundreds are agreeing with 🤔Sent from my Galaxy

[NeedSleep10]

Why this prejudice against computers!!!!!!??????  (Everywhere.  The dummification of the US public.)

I too prefer a bigger screen.  But I also miss all the data you removed from the sleep data!  I used that information, as an older person, to try to

work on improving my sleep.  And it helped.  Why throw away something that works unless it is in error and if so, just fix it, if possible.  Being able to see the data on one's computer itself was not an error.  (I assume it takes no human labor every day to produce it.)   And if there was an error in the data you were showing us at one point in time, you should tell users about it.  Then tell them about the new method you're using! People who love science will be impressed, and the rest might come to love it if you write well enough.