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As a bad sleeper and a shift worker. A sleep score is of no use to me. I need the cold hard facts. I am on the point of throwing my Fitbit out and buying something else. I really is that bad.
Other than the actual issue, the other problem is the moderators perpetual moving the comments suggestions around. This is poor as there are now many threads saying the same thing i.e. make the sleep score optional, as it is a judgemental fiction, which exacerbates mental health problems, if you are unwilling to remove it. Thus the numbers are far far bigger than it seems when compared to other threads. Very annoying!
Yes! The sleep score is the stupidest thing, obviously created by someone who doesn't have trouble sleeping. THE LAST thing we need is a someone to GRADE us on our sleep. Don't worry Fitbit, we KNOW when we've had a bad night. We don't need to he shamed for it!!!!!
You are right we know a good night’s sleep from a bad night’s sleep. And correctly you point out we do not need some score based on an algorithm, or maybe just hokum polymer for all we know, to shame users. As a society we are condemning shaming which somehow fit that thinks this nifty modern age score that everyone detests is an improvement.
I wish Sleep Score had never been implemented as it’s a terrible idea to make sleep tracking into some kind of game you must score points to win. I can judge the quality of my sleep for myself without some soulless software passing its algorithmic judgment. I never asked for this and it just creates anxiety for no good reason. At the very least, I agree with the idea of giving users the option to turn it off.
The sleep score just seems to be a "dangle" to get people to buy Fitbit Premium to find out what it "means" and even then the additional data is not really actionable. Like, what am I suppose to do to improve my sleeping resting heart rate? For instance
A score is too subjective. Please go back to averages. I care to be rated if i slept good, fair or bad. I can do that on my own by looking at the averages. Please make this score optional at least. I do no like these scores system at all. I sleep very little 2.5 - 5 hours a night. Most of my times aren't even scored. Having the data in hours and average hours per week really helped me bring it closer to a higher number, this score is useless to me. The sleep hours was the whole reason why i bought a fitbit, to help with my sleep.
@LizzyFitbit- I'm glad to hear that Fitbit have listened and are considering doing something. Let's hope that they follow through!
I'm using a backdated version of the software at the moment so I can access the stats I want through an older version of the dashboard but this is not ideal and I was planning to ask for a different brand of tracker as a gift at Christmas. So that's three months tops to restore an option to see average sleep hours, or it goes in the bin and I swap to another service provider.
Has anyone seen an update about the #sleepscore? I also noticed last night that my #Fitbit was missing steps. I would rather have them focus on quality issues than new features and holding data hostage.
Someone made a really key comment: there seems to be little we can do to improve a low score. I got a 75 for sleeping 4 hours and 50 minutes and a 79 for sleeping 7 hours and 50 minutes ... and needless to say much better scores for sleeping less. I wouldn't mind the ability to check the sleep score in a secondary place but having it right on the dashboard is confusing and discouraging.
Thanks for your help thus far. The subject of this has been changed so many times since our comments have been moved over/added to this string. It now only addresses half of what we are all saying. Can you please make one last update?:
“Make sleep score optional, and bring back weekly sleep average” - or some form of explanation since we are requesting to see the weekly sleep average in the app as it was before. We know that you can see a generic bar chart of one week if you swipe around, but it doesn’t provide us with the same week-over-week, easily accessible info we had that benefitted so many users. Since this is now “under consideration” it would be most appreciated for this second part of our request to represented once again in the subject line so as not to be overlooked simply because of moderator alterations. Thanks for your help!
I have been a very satisfied fitbit user for many years now. One of the primary uses of my fitbit, for me, is to monitor my sleep.
I understand that the sleep score is a way to compare one night's sleep to another, but it is not as useful (for me) as knowing the actual hours and minutes I have slept each day/week. Since the change to Sleep Score, I no longer have the data on my iPhone app for the previous 3 months, 6 months, and year.
Knowing those numbers was very useful to me, and to my medical providers, in comparing changes in my sleep patterns over a longer period of time. Sleep score is not meaningful to me and it is useless to the medical profession.
Please restore the hours/minutes data from the past. If you must keep the 'Sleep Score' feature, at least let your users choose between 'Sleep Score' and 'Sleep Time'!
@Kase1: Well, I asked if fitbit provides old versions of the app and got no reply but I've read elsewhere that it's against their policy, so you're forced to hunt around on the internet for an old A_P_K file and hope that it isn't infected with malware. 😕
I don’t believe you can roll back. Fitbit has fixed something that wasn’t broken. With all the complaints I’ve read, they should’ve already put it back but haven’t.
Delete the app.. Do a search in the Internet for an older version. Download that version and use it instead. Then change settings to make sure the app doesn't update automatically. It works well for me on an android phone!
Honestly, it's not a great solution. Install a free virus checker on your phone first and be aware of the risks, as the older versions may be redundant because they have bugs or security weaknesses that have since been solved. This is why I'm using it, but I still want the sleep score made optional and the average times more accessible.
If Fitbit cannot do this by Christmas then me and my biometric data are going elsewhere (and honestly, if Fitbit don't have any biometric data to collect and sell on then their business model is worthless. User satisfaction should be taken quite seriously!)
Get rid of sleepscore! I know many others have slated it. I have voted for all of them. But i want to add my voice to the choir. We hate it! At least let us opt out! Or lose customers!
Sleep Score is clearly an underhanded way for Fitbit to get you to upgrade to the paid subscription version of their app. By creating an arbitrary number and providing vague data for how that number is reached, they are trying to entice users into subscribing to their service to get that information. It’s a dirty trick, and I hope people don’t fall for it. Sleep Score makes me want to delete this app all together. I may remove the sleep tracker function from my dashboard because of this. Fitbit should change it back, and do a better job of advertising paid features instead of trying to trick you into paying for something you don’t want.
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