More clock/watch faces for the Charge 3!

So, the Charge 3 is out and there is a huge let down:

There are only 5 clock/watch faces:charge 3 clock.png

 

 

Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)

 

Whats missing:

- Faces with the actual DATE and DAY

- Faces with a DIGITAL SECONDS TIMER

 

Or to say it again, just include the Charge 2 watch faces. Thanks in advance.

1,624 Comments
debgumm
Stepping Up
@crystalcleary I completely agree with u

Sent from my iPhone
maciejbilski
First Steps

My proposal is different.

 

Fitbit obviously ignores our demands, as there isn't even a "no" answer. There are hundreds posts/writers here. Spread the word, go viral, use your instagram, fb, socials, mails and whatever other options you have that charge 3 has issues. What is more that fitbit is giving a **ahem** about it so they are failing as a company probably not only at this product. This will make them so big loss in sales that they will consider our proposals.

 

Let's do it!

You can share my FB post if you want. https://www.facebook.com/maciejbilabilski

"Do not buy Fitbit Charge 3, as there are major issues with clock faces. Fitbit company ignores hundreds of owners complaints. Personally I lost my confidence in both product and the company."

cml750
Jogger

Ugh!! I just spent $140 on a Charge 3(with tax) only to find out my Charge 2 had better clock/date option???? You have to be kidding me.I may bring this thing back. Fitbit should be making thing better not worse with newer models..

aswistak
First Steps

Sadly I have to agree... Longtime charge 2 user and assumed watch faces would be same or better.  Really like the one with all words for time as well (in charge 2)

OzPhil
Stepping Up

FWIW - Date/Time steps & HR readable without glasses for the over 40's

 

PLEASE make sure your UX/UI team includes an older, casual exerciser demographic in your usability testing.

SunsetRunner
Not applicable

Why in the world would the Charge 3 not come with the BETTER watch faces that were already on the Charge 2. Not a fan, thinking about returning this junk.

SunsetRunner
Not applicable
I'm seriously considering returning mine, too, because of the watch faces
and lack of customization.
pjfarr
Tempo Runner

Just curious... When the Charge 2 first came out, did it have all the clock faces and the customization options already? Or did it take a couple of firmware updates before those were implemented? I got the Charge 2 late, just before the last firmware update, so I don't know what was there to start with and what was added later.

Kimberley4
Jogger

I miss date on Fitbit charge 3 yet like second hand. My fit bit charge 3 does not charge battery. My Fitbit 2 got a crack in screen now Fitbit charge 3 has crack after 2 months. WHY?

CCR1
First Steps

I have had Charge 2 and wanted to add the ability to be around water during activities and purchased Charge 3. Really disappointed in the clock face choices.  The digital clock faces with the time across the screen has two digits less illuminated and makes it very difficult to see. I am an older user and the faces on Charge 2 was much easier to use.  Thanks for adding the date. I think it could make it even better/user friendly if it would have the same options as Charge 2.  Those have been the most user friendly options. 

Szaszi
Jogger

Nine days ago I added a comment about the unusable Clock Faces for the Charge 3, since then nothing really happened from the point of view of Fitbit. The issue remains.

I understand (slightly, but not really: why is it advertised with it, if it is not usable) that the SPO2 sensor needs more work, BUT I really don't understand that the clock faces are not updated even after more then 1800 votes about the issue...

 

I have stopped using my 2 weeks old Fitbit Charge 3 because these useless clock faces... 

From yesterday I have reverted back to my old fashioned wrist watch, because the Charge 3 is unusable with these clock faces for my day to day needs.

If by the end of my return policy Fitbit does not to something with the useless clock faces, I'll return mine and for the same price (not cheep), I will buy another brand with usable interfaces...

I am not a professional programmer, but those interfaces for the Charge 3 would take me with testing probably one day to program (with the source code even less)...

 

PS: also when looking for a way to turn off the smart device didn't find any solutions for the Fitbit Charge 3 officially. Had to find out on my own that to turn off the device (so it won't use battery at all if not in use) I had to put it in the charger and press and hold the button for about 10 sec. until it powers off. This should be included in the manual or in worst case other easily accessible official Fitbit help forum.

DRG2016
Base Runner

Even after adding a few new ones they still don't offer the same level of information as the Charge 2. I personally want to see the time, date and Heart rate as numbers. I don't particularly care for simulated traditional clock faces so something like the would IMHO be much more useful than any of the others offered so far. 

A request for an additional clock face opttion.png

There is nothing new there .....all the information shown is already shown on others faces but in a different format

 

 

SunsetRunner
Not applicable

@DRG2016

 

Exactly. The only face that I care about is a digital HR date with time, date, and heart rate. Not some traditional clock look, I have a real watch for that. Make it happen Fitbit!

sunshinyday69
Jogger

I was so excited because I just had a long update on my Charge 3, so I was sure there would be new clock faces!  There wasn't any new ones at all...so not sure what that update was even for??

tarasso
First Steps

Hey Fitbit Team!

 

How many votes does it take ???

 

I see you just keep telling people to vote... what's the number we need to hit to make this happen?

We'll start a campaign....

 

DJ-
First Steps

I would like a clock face that has Steps, Time and HeartRate in equal size that are as big as they can go.

perhaps just time and heart rate in equal sizes as big as they go.

Do these already exit on the Charge2.

 

What would be great is like a clock face editor and a clock face store where you could buy a face that someone had designed for £1.

 

What about an animated clock phase that phased from TIME to DAY to DATE to HR to STEPS then went blank.

 

Are any of these ideas in the pipeline ?

 

Hypertrophy
First Steps

Yes I agree. Just unpacked my charge 3 and came to the realization I cant simultaneously see time, date, steps, and HR, like I could on my charge 2.

 

I use all those readings regularly and it’s bothersome enough I’m considering returning it and getting another charge 2 since mine broke.

JEnaborenyc
First Steps

Yes, yes, yes to all of those answers. Whatever it takes for a consideration on the date with time. I would like to have Charge 2 clock faces on Charge 3. Those clock faces from Charge 2 looks better than the current clock faces. I don’t want to return my new Charge 3 and it will arrive today. Please update the news if the new clock faces are coming up with date! Thanks! 

Turbo46
First Steps

I'm beginning to think that maybe there was such a sigh of relief when the charge 3 was out before Christmas that the development team was given an early Christmas break and nobody is left who is allowed to comment. The silence is deafening! 45 pages of requests and comments and not a dicky bird (word to those of you not into rhyming slang) from Fitbit. This is not good enough by half. If the above is true, contact someone and ask them. Don't the bosses read the forum? Please tell us something.

 

Note to moderators: This is in the right place. I want a clock face with digital time with colon (:), date, HR and steps like most of the requests here.

DJ-
First Steps
This says they are coming
https://help.fitbit.com/articles/en_US/Help_article/1372

Regards
David Jonas
__________
Turbo46
First Steps

Sorry David, unless I'm missing something, that just tells me how to update the device. Nothing about anything coming up?

 

Bill

DRG2016
Base Runner

The last update (VERSION 1.49.45)

does say...............

 

  • New clock faces coming soon.

So we'll see what shows up in the next one

debgumm
Stepping Up
Hopefully that doesn’t take a year or longer like other stuff have said in past about other problems?🤷‍:female_sign:🙏🏻🙏🏻

Sent from my iPhone
micr0
Recovery Runner

@DJ-thnx the only thing is that it is coming.

i am updating to this version

Version 1.49.45

  • New clock faces coming soon.
  • We added a new celebration for when you meet your daily goal. Look for a bird flying across the screen.

im wondering how the bird looks like

Turbo46
First Steps

 Thank you,

I found that in the help article. I wonder why they can't announce it here? (sigh)

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