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Many countries favour using Kilojoules instead of calouries for enrgy input and output. Please add the option to choose in all relevent dashboard areas.
I've actually tweeted a direct message to the support team asking about it in response to an upgrade notification, and they advised it had been reviewed and to vote here in the forum. I have replied that the thread was started in Dec 2013 and has many members and comments, with some commenting that no feedback or response has been received, and have requested to know what the likely outcome will be. We'll see what happens... Happy to post the reply I get 🙂
It's the same here - I get redirected back here, no matter where I've contacted them at first. EVEN WHEN messaging them not about this feature, but about us being ignored. --
they clearly really don't care at all, but maybe we can make them care by being more public eg twitter, & giving them bad reviews on their app in the app store, & on facebook & anywhere else you can give reviews of products & influence people looking to buy
Yep. I got the "thanks but not thanks" non comittal one too... Then a request for feedback from support. If you are going to Tweet, use @Fitbit so it goes on the public page, and add a hashtag to wherever you post.
This idea has been here for 3 years and is still not included. An option for kj should not be that difficult given that you already provide metric for distance, weight and volume. The food logging is the most painful feature in fitbit.
Astounding that a product such as this has not got the SI unit for energy, i.e the Joule, even as an option but sticks to an outmoded unit, the calorie. In Australia, if push comes to shove, this product could be declared illegal under our standards and/or consumer protection laws.
Can Fit bit show some common sense and provide this as an option in an update as a matter of urgency?
I see that some posts go back to 2014. A kilojoules option is a must in 2017. In Australia calories are rarely used and often to not appear on food nutritional labelling.
Wow, I was just looking for how to switch display units to KJ and it landed me here. Didn't think for a second that it might not even be possible. So I spend a few minutes working out what's going on and that it's about voting for new features. At first cos it lands me on first page with original post, I think for a minute only 2 people have voted and nearly leave because I'm either wasting my time or must be in the wrong place. No, wait, I am reading posts from 2014 and there are 17 pages of posts (not at all obvious when browsing on your phone, like I'm guessing most people are). Then try to find how to comment, register, log in to comment. I hate all that process and I'd say a lot of other do as well so I nearly don't bother. It's like how they say for every one person that actually takes the time to raise a complaint with a business there are scores more that have the same complaint but didn't take the time, suffer in silence or just go elsewhere. In the end what I'm saying is for the many that have found this page, worked out what's going on and bothered to post here over a period of three years, there are probably many, many thousands of users or would be users that want this simple thing fixed. Obviously you will want the units to be in those used in the country where you buy the device + app. Anyway, disappointed and annoyed after having forked out plenty for the watch and the scales and getting everything set up, including the integration with my fitness pal for food diary and getting all that set up (in KJ) that the Fitbit app can't present the information in the correct units in a country like Australia in which Fitbit are no doubt gernerating many millions of dollars in sales and have many, many thousands of users...
OzGav. You make some great points. In fact, European countries have been on metric or SI for decades so the Kj option would just make sense in this day and age.
OK, so this feature was first suggested in late 2013, it's now February 2017, there are 501 votes in favour of it... Why exactly are the non-North American residents of the world STILL waiting for what must surely be a fairly simple upgrade?? We have miles to km, pounds to kg, Fahrenheit to Celsius; how difficult can it be to give us calories to kilojoules? PLEASE, PLEASE, PLEASE!!
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