Support Google Workspace accounts to log in to Fitbit account

[pgaleone]

Right now people like myself that use a Google Workspace (so not something [at] gmail.com) account as their main account, are locked out of Fitbit "login with Google" features - and our accounts can't be migrated.

Moderator edit: Clarified subject and updated label

[wallawallawalla]

Love how if you pay for things at Google they give you fewer features.

Hey Google, people stay in Apple's walled garden because the Apple ecosystem works well together, not because they go out of their way to break things arbitrarily. I think you may have gotten confused. It's okay though, you can just go ahead correct your mistake (and maybe fire those responsible because they are nincompoops)

[evenhanded]

I've been a paid Workspace user for as long as it existed and have been a Fitbit user for more than 10 years. Now Google decides to force me to use a different Google account in order to keep using my Fitbit. That is outrageous behavior from Google. Since my 2 year old Fitbit Sense has suddenly died, it looks like it's time to find a smart watch vendor with some commitment to happy customers.

[jhoff909]

I have been prompted to move my login from a fitbit account to a google one. I use a google workspace for my family's e-mail and we all have google workspace accounts there and all use fitbits and none of us can move our fitbit logins to our workspace accounts.

[Kjmoore]

This new sleep display is awful and has me considering a Garmin! 

[jhoff909]

Lol although not sure I like it either, totally unrelated to the post

[LizzyFitbit]

Hi @jhoff909, thanks for taking the time to share this product feedback about supporting Google workspace accounts for log in with us. I noticed this product feedback was already requested on this board, so I’ve moved your post here. Please support this product feedback by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

[jhoff909]

@LizzyFitbit Thanks for taking the time to respond but how about giving a timeframe when this will be implemented? This is clearly a feature that lots of people want.

[MattJADaniels]

Adding another person / family to this list of frustrated Google Workspace / Fitbit users.

As previously noted in many of the comments, it is frustrating to see Google not work through this for their paying customers. There is, however a security issue to sort through with this development by Google in that health data would essentially be owned by the Workspace account owners - which is fine for families using it, but not (really) ok for businesses - this will be the biggest hurdle for the Workspace team (not suggesting it shouldn't be worked through).

For those having difficulties logging in to the forums, you can use your Fitbit credentials (IE: username and password combination) to vote for this - just not login with Google 🙄

[jhoff909]

Eh, there are several ways they could deal with this -
let people opt in to sharing their fitbit data with the workspace admins
create two types of workspace accounts - family and business.  there would be details (same price?  different?  etc)
add some sort of extra layer of protection around sensitive data in workspace accounts that would prevent admins from accessing it

[Chkaloon]

Also just found out Google is getting rid of the FitBit API in 2025. No more integration with entities like Home Assistant.

Google is getting more and more customer-hostile. Time to switch!!

https://github.com/YorkshireIoT/ha-google-fit/blob/v4.0.1/README.md

[mark_mcs2]

I intended to become a new user. I bought a Charge 6 only to hit this same problem. Nowhere on any of the packaging or advertising material does it say anything about the lack of support for Workspace accounts. I found this product feedback post but the website also won't let you log in with a Workspace account, so the new users that affected can't vote on this issue. That's an extremely poor look. It annoyed me enough to resurrected a 20 year old abandoned GMail account just to post this comment. And, no, I won't be using this account with the Fitbit app: everything is tied to my Workspace account and has been for well over a decade.

I returned the fitbit device as it was sold under false pretenses

[Erziram]

That a bad look indeed.. I think the whole Fitbit line will be cannabilized
by 1-3 Google products anyways as they are integrating Fitbit into new
offerings, so would definitely recommend going Garmin instead. Chances are,
you will be screwed over again by Google if you buy into them, I've now
seem this happen with multiple products. I used to be a big fan of the
ecosystem, but I am replacing them with more privacy-friendly alternatives
across the board.

[MichellePhitbit]

I too would like to see support for using google workspace accounts with my fitbit. I shouldnt need to create a new email address just for my fitbit use

[DeanAnderson]

I also find this idiotic. I have everything tied to my workspace account and have for years. I will not be creating another account to use FitBit so when support for the current FitBit account gets dropped, I'll get myself a Galaxy watch or something like that. Since that happens next year, it will be time to replace it anyway. 

[MMLMMM]

282 Votes and 164 Comments!!!  Fitbit are you listening?  Do you care?

[wallawallawalla]

spoiler alert: It's Google. Of course they don't care.