The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
We are experiencing extremely high contact volume right now and estimated wait times will be higher than normal. We appreciate your patience and understanding as we work to provide support as quickly as possible. In the meantime, please visit our Help Center for troubleshooting articles and our Community Forums.
ive only just got my fit bit and after finding out that there isnt a uk food barcode system in place am now selling my fit bit as i see this as a grate downfall. It takes away the hole point in having a fit bit
True... but you dont tend to research a present from your wife haha..
Agread There is a lot more to the fit bit but my main aim was to track my food and to keep my weight. i do a lot of cardio and its important that i matain 12st and recording my food balance is a big part of the fitbit for me
It’s been like this for years - as you will see from the age of the original posts.. it got better when popular items started being added to the UK DB, but it’s nowhere near as good as MFP.
Fitbit app missing UK food database, please can you develop one as it doesn't recognise any brands that I have scanned. Poor for what otherwise a great app..
There is a UK food database! Having said that I think the MyFitnessPal one is better and I use that. It syncs with fitbit so it's no problem. Might be worth checking it out.
Just purchased flex 2 and it’s fab and very addictive but the one let down is not being able to scan my food. I’ve read the comments on this and cannot believe that it’s now 2018 and we still do not have this function in the UK!
Come on Fitbit and sort this out if the UK market is important to you.
Purchased a Charge 3 at the weekend as I thought it had uk food database. Very disappointed that it did not, as cannot scan my supermarket lunches during workdays. Typing calories in is ok but nutrition is lost.
if the feature is not working in a country it should be flagged, but would prefer if it were fixed.
Fitbit don't listen to us to try and improve products and give us what we paid our money for, they just bring out the same products under a different name.
So I've just bought my first Fitbit, and was pleased to see in the product details that the app allows for scanning of food barcodes to log calories, which is something I've been doing in other apps. Great, so now I can track my fitness and my food consumption all in one place. Sadly not. Even though the option to scan the barcode is there, and in settings I can see it's using the 'UK food database', I've just read that only USA barcodes are recognised. This is a joke. Nearly 1000 votes for this feature request over the last 5 years and still nothing. Shame on you Fitbit. Sort it out.
Been nearly two years since the last comment on this, and it looks like the database might finally be up to speed. I've tried it out every few months, and today it matched a dozen different food items in a row. Didn't match any non-alcoholic drinks, oddly, but this might finally be a usable alternative to MyFitnessPal!
I agree, the UK Food Database Fitbit uses is very poor and - especially now being Google's go-to fitness suite - needs to be improved to bring it inline with MyFitnessPal.
The current database is just bonkers! If it does recognise a product by its barcode, the nutritional information is usually incorrect.
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support