The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
USAA is a bank that is trusted by hundreds of thousands of military members, veterans, and families worldwide. Having support for this bank would increase the amount of transactions used by others such as myself.
USAA is one of the largest banks in the nation serving military families throughout the world. I purchased my Charge 3 to utilize the NFC capability but cannot use the feature because my bank is not on the list. Please add my financial institution so that I may use my product for the reason I purchased it.
Hi @FortFix, thanks for sharing your idea. I've moved it into a similar request. A lot of users are asking for this option on Fitbit Pay, I hope we receive updates soon.
USAA had 12.4 million members in 2017. A requirement to be a member is to be in the military, a veteran or a family member. To have Fitbit pay work with USAA would show tremendous support for those who do and have served. USAA being my main bank I would love to see Fitbit pay and USAA work together. So please consider my request to add USAA to the list of available banks. It would be a profit for both USAA and Fitbit.
Hi @Roe56 and @Lobobarnes, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your posts here. Don't forget to add your votes!
This weekend I just paid the extra money to buy the Fibit Versa Special Edition for the sole purpose of using the electronic pay feature. I am very disappointed to learn that USAA is not a participating bank. I have contacted them regarding this.
I too am disappointed. USAA is a great bank and company, and not being able to use USAA with my Fitbit is a major disappointment.
I will be extremely happy (as I'm sure that millions of other USAA & Fitbit customers will also be) when USAA is an available bank in the US for Fitbit Pay users.
I also vote for USAA to be added. I bought the Versa SE for the pay feature and have been patiently waiting for USAA to be added. I see that there are quite a few what look to be smaller local banks but USAA is still not on the list. I'm hoping that this happens soon.
It looks like this issue has been going on for a 1.5 years. There are 167 votes. How many votes are needed to add USAA as a bank with Fitbit Pay? I’m considering buying the Versa SE but this issue is a big deal breaker. Any updates on how soon USAA may be added?!
I would love to see USAA get added into the banks that can use the pay feature on my fitbit. USAA is a bank that serves the armed forces and I feel it would be a great way to show support for our troops. Plus I know a lot of military people who would use it if it was available
Hi @Twtchey, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your post here. Don't forget to add your vote!
I bought my wife a Versa SE assuming they might add USAA quickly. Boy I was wrong. My pebble2 finally died and I really want something with NFC and more than a day of battery life. I would buy a Versa for myself tomorrow if they has USAA. I've also contacted USAA about this
On a side note the Versa my wife has doesn't sync with her OnePlus6 except perhaps once a month randomly. Come on Fitbit!
Wanting to get my spouse a smart watch. But because fitbit still doesn't accept usaa instead of getting the versa or iconic imma get the Apple watch. Convinced 4 of my fellow military members not to get a fit bit because of this and I will continue to convince my fellow members not to support fitbit. Already over a 1000$ lost because of one feature. And once it's time to upgrade my fitbit I will be getting the Samsung watch. How much money will u loose fitbit because of this one feature.
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support