Ionic won't update to new Beta OS

[hitormiss]

My Ionic wasn't getting prompted to update to 27.30.5.8 (I was on 27.30.3.2).  I tried resetting both watch & phone, unpairing / repairing the watch, and uninstalling / reinstalling the Fitbit app (on Android).

I finally did a Factory reset on the Ionic and now it's downgraded me to 27.25.16.7.

What do I need to do to get back on the Developer Beta release?

[ruthiepg]

I had the prompt. The problem was not being able to download the update. I have opted out. No more problems.

[ssass24]

I've tried this sequence twice and I still don't get prompted to update the firmware.  Still on the stock 27.25.16.7.

[JonFitbit]

---

@ssass24 wrote:

I've tried this sequence twice and I still don't get prompted to update the firmware.  Still on the stock 27.25.16.7.

---

It doesn't look like you asked to be removed from the preview, so something must have gone wrong with your enrolment. 

1. Open a new private browsing tab
2. Login to studio.fitbit.com and accept the developer enrolment
3. Log out of the Fitbit mobile app, then login again.

Hopefully the firmware update should appear.

[ssass24]

Tried that. It's not prompting me to accept any agreement or anything.

[mikker]

Howdy @JonFitbit,  I seem to be another one having trouble with the developer version.  I can login to fitbit studio, but can't seem to get my watch to update to the new version.  I've tried logging into the studio with a private browsing window, I've also tried logging out of everything and logging back in.  Thanks!

[Roblb]

I believe I may have been removed as well.

I'd like to be put back in the beta firmware group. I didn't request to be taken out.

Tried all the relogging protocols you posted, still no update showing. Stuck on 27.31.1.16.