11-11-2017 11:32
11-11-2017 11:32
My Ionic wasn't getting prompted to update to 27.30.5.8 (I was on 27.30.3.2). I tried resetting both watch & phone, unpairing / repairing the watch, and uninstalling / reinstalling the Fitbit app (on Android).
I finally did a Factory reset on the Ionic and now it's downgraded me to 27.25.16.7.
What do I need to do to get back on the Developer Beta release?
11-21-2017 15:43
11-21-2017 15:43
I had the prompt. The problem was not being able to download the update. I have opted out. No more problems.
11-21-2017 20:20
11-21-2017 20:20
I've tried this sequence twice and I still don't get prompted to update the firmware. Still on the stock 27.25.16.7.
11-22-2017 03:17
11-22-2017 03:17
@ssass24 wrote:
I've tried this sequence twice and I still don't get prompted to update the firmware. Still on the stock 27.25.16.7.
It doesn't look like you asked to be removed from the preview, so something must have gone wrong with your enrolment.
Hopefully the firmware update should appear.
11-22-2017 05:28
11-22-2017 05:28
12-04-2017 20:24
12-04-2017 20:24
Howdy @JonFitbit, I seem to be another one having trouble with the developer version. I can login to fitbit studio, but can't seem to get my watch to update to the new version. I've tried logging into the studio with a private browsing window, I've also tried logging out of everything and logging back in. Thanks!
01-23-2018 06:48
01-23-2018 06:48
I believe I may have been removed as well.
I'd like to be put back in the beta firmware group. I didn't request to be taken out.
Tried all the relogging protocols you posted, still no update showing. Stuck on 27.31.1.16.