Having so many problems with the new App. My sense 2 has all the information but it does not sync in the app. I have done everything to try & rectify this. I am totally opposed to turning blue tooth off & on every morning, deleting the app from my phone or restarting my sense 2. To offer this as a solution is totally unacceptable. The sense 2 should work as marketed - it records statistics & uploads it to the app, we as consumers should not be performing daily “fix’s” to get what we were promised. My main issue is that I never had a problem in 6 years until the new app design. The hundreds of people posting on this forum must prove to Google that there is a massive issue - not once has this been acknowledged we’re just offered “fix’s” that work for a few days & then back to hit & miss.
This morning when I synced my stats were:
Sleep for 57min - I slept for 7 hours
Steps - 6,567 I had got out of bed & walked downstairs to the kitchen
Distance - 2.8 miles
Heart rate - had stopped at 12:05 yet my sense 2 showed full heart rate data.
This happens at least 2-3 times per week. I’d like to know what is being done to rectify this?
