help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App not syncing with watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-23-2024 12:30

‎09-23-2024 12:30

My fitbit watch is tracking my activity like usual. Unfortunately, this data is not being uploaded to my app despite daily manual syncs. My watch could have tracked 6 days of activity in a week and my app won't have logged anything.

I'm having to manually log my activities in my app which defeats the purpose of the tracker! And also adds steps to my daily counter on top of my actual steps!

Any help would be appreciated!

Best Answer
0 Votes
1 REPLY 1

‎09-24-2024 09:22

‎09-24-2024 09:22

my fitbit sense 2 also seems to have a similar issue - my mobile in my app will not syncing.  I keep pressing the button, but i keep getting this exclamation icon - the only thing i can do, is totally reboot the mobile.  Then it will sync, but dont really want to do this every other hour?  Driving me crazey......

Best Answer
0 Votes