09-11-2024
19:45
- last edited on
09-13-2024
13:45
by
LizzyFitbit
09-11-2024
19:45
- last edited on
09-13-2024
13:45
by
LizzyFitbit
I have the Sense 2 and a Pixel 8a phone. I recently switched from YouTube Music to Spotify. I've never used my Sense 2 to control music, but tonight while on a tracked walk, suddenly every fifteen seconds it's coming up on the watch face asking me to finish setting up YouTube Music in the app. After dismissing it about thirty times, I came to the forums to see if anyone else had experienced this. I can only find answers saying to tap the tile in the mobile app and uninstall YTM. When I tap the tile, I only have two options - complete setup, or go back. I can't uninstall it and I cannot get it to shut up lol. Is anyone else experiencing this? I even deleted the device from my app, I installed and reinstalled the app, and re-paired my device and it has made no difference at all.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best AnswerHello @JacquiSense2 and welcome to the Community. I think you are tapping on the wrong tile. It sounds like you are tapping on your device battery icon > Sense 2 tile > YouTube Music tile in the group of tiles at the top. Please follow this path: tap on device/battery icon > Sense 2 > Gallery > tap on YouTube Music in your app list. Now you can uninstall it. Mine is gone and my workouts are peaceful again.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Hello @JacquiSense2 and welcome to the Community. I think you are tapping on the wrong tile. It sounds like you are tapping on your device battery icon > Sense 2 tile > YouTube Music tile in the group of tiles at the top. Please follow this path: tap on device/battery icon > Sense 2 > Gallery > tap on YouTube Music in your app list. Now you can uninstall it. Mine is gone and my workouts are peaceful again.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Thank you! I was missing the Gallery step.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the community, @JacquiSense2. @LZeeW Thanks for your help!
@JacquiSense2 Thanks for your efforts, I'm glad you sorted this out! To help other members around the forums, I'm going to mark @LZeeW's post as the Best Answer.
By the way, I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics. Have an awesome weekend ahead!
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome on board, @Kackers.
You're welcome, I'm glad the suggestions shared in this thread were of help. If you need more information about YouTube Music controls, check this help article.
Let me invite you to check Health & Wellness board where you can find great tips and encouragement from other members. Have a nice day!
Best AnswerI have the opposite issue, my Fitbit doesn't appear to have any YouTube music app or controls! How do I get this??
@Technaudio This is part of the 210.26 firmware update. Did you get this update?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Technaudio. @LZeeW Thanks for your advice.
@Technaudio Thanks for your efforts and as our friend mentioned, the YouTube Music control app is available with the latest firmware version. This version was already released for all our members, so make sure it's installed and follow the steps described in this help article afterward to use this new feature.
Best Answer