Change clock face option on Sense 2

[mav2389]

How do I switch between a clock face option? 

For instance I can only use the first option of the “Slats” face.

 

Moderator edit: clarified subject.

[Guy_]

Hi @mav2389 - from the screen you posted click X in the top right corner, it should take you to the clock face selection screen.

There you can select another face or click on any empty + slot to install one from the online Gallery.

However this is only possible if the watch is syncing and the app is working correctly.

If either aren't try, logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone and watch.

Login again and wait for any pair, link or Fixit prompts and sync, then go to the Gallery tile in the Fitbit App (click profile photo and device photo) and try again.

[mav2389]

Thank you.

I don’t have any issues adding the clock faces, my question is regarding the two options for “Slats” and a few others.

From my screenshot I’d like to use the black face with white outline text, not the solid white. However I can’t see a way to alternate between them

[LZeeW · Accepted solution]

@mav2389   The solid white text is the standard view.  The outline text is the Always-On view.  If you swipe down on the screen to the Quick Settings, you can turn the Always-On Display (AOD) on by tapping on the icon that looks like a clock face -- bottom left.  The clock face will initially show the standard view, then change to the AOD view in a few seconds.  If you have your screen wake set to button and motion, it will change to the standard view every time you raise your wrist, then change back to the AOD view.  If you change your screen wake -- the watch in the bottom center -- to button only, your screen will stay in the AOD view until you press the button or double tap on the screen.  You must be in the standard view to swipe left/right or interact with your Sense 2 in any way.  AOD uses more battery.

[mav2389]

Thank you,

I didn’t realise that was the difference between the options. I thought I had a problem with my Fitbit or how it was syncing