Fitbit Sense 2 not working

[GregsL.]

• Afterva quick swim my fitbit sense hustbwent dead it was fully charged and will not switch back on 

Moderator edit: updated subject for clarity. 

[Guy_]

HI @GregsL. - if it is a Sense 2 it can be replaced under warranty, in all probability water got in as the seals are not so robust.

[AndreaFitbit · Accepted solution]

Welcome to the Fitbit Community, @GregsL.. I'm sorry to hear that your Fitbit Sense is not working. 

I noticed that you've followed @Guy_'s advise and that you received assistance from our team.

We look forward to get you back on track.