Having the same issue. Got a replacement FitBit this week and this one won’t charge either. I did all the troubleshooting steps then contacted customer service - they made me go through them again and then told me to contact them back in 30 minutes if it still wouldn’t charge. Good luck getting yours fixed!
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Hi @Jonquia33 @ebethdudley - did you follow the instructions here, How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen
Author | ch, passion for improvement.
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