02-07-2024
09:05
- last edited on
02-07-2024
12:46
by
ManuFitbit
02-07-2024
09:05
- last edited on
02-07-2024
12:46
by
ManuFitbit
So after one of my normal charges, it seems the battery is draining super fast. I have the “screen always on” feature off and it just seems like it’s draining 5-10% per hour. Not sure if the battery is at the end of its life, my Fitbit is about 15 months old and I rarely get it wet. If anyone may give me a idea if it may be a battery issue or if I have something on that is draining it, please let me know.
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @Littleepse - unfortunately if none of the suggestions help, it is doubtful they will, it would indicate a watch fault, possibly from water damage if it suddenly happened.
If it gets hot while charging stop immediately.
Author | ch, passion for improvement.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @Littleepse. Welcome to the forums.
Thank you for sharing the details regarding your Sense 2.
Please make sure that you have followed all the steps listed in this article: Can I extend my Fitbit device's battery life?
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @Littleepse - unfortunately if none of the suggestions help, it is doubtful they will, it would indicate a watch fault, possibly from water damage if it suddenly happened.
If it gets hot while charging stop immediately.
Author | ch, passion for improvement.
Best Answer
02-08-2024
00:17
- last edited on
02-08-2024
06:24
by
ManuFitbit
02-08-2024
00:17
- last edited on
02-08-2024
06:24
by
ManuFitbit
Thank you, that is what I think due to the sudden change in battery life. The issue is it wouldn’t be water damage as I never got it wet when it happened, it seemed to have happened from me charging it.
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Hi ManuFitbit, I have tried those steps and it was fine up until I charged it one time. As another person in this reply mentioned, it may be a small fault that he formed from use as it is 15 months old.
Best Answer
02-29-2024
19:32
- last edited on
03-01-2024
11:13
by
ManuFitbit
02-29-2024
19:32
- last edited on
03-01-2024
11:13
by
ManuFitbit
My fitbit smartphone still will not take a change
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I did follow the instructions and it still don't work
Best Answer