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Sense 2 display not working

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‎06-29-2025 09:33

‎06-29-2025 09:33

I've been using my Fitbit Sense 2 for 2 years. About a month ago, the display stopped working, and I would like to get it replaced. I'm currently working in Abu Dhabi, UAE. Does anyone know a reliable repair shop in Abu Dhabi that can fix it

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‎07-02-2025 09:18 - last edited on ‎08-15-2025 14:55 by Fitbit Moderator

‎07-02-2025 09:18 - last edited on ‎08-15-2025 14:55 by Fitbit Moderator

Welcome @Laneesh to the Fitbit community! It's great to have you here!

Let me help you with the display of your Sense 2 that is not working.

Prior to see replacement options, please make sure you have followed the instructions from our help articles in regards the display issues you are experiencing.

Restart your Sense 2 if you haven't already done so. Press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

You can also attempt to change the clock face. Sometimes this manipulation arranges general issues with the display. See How do I change the clock face on my Fitbit device? > How do I change my clock face? 

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‎07-03-2025 09:31

‎07-03-2025 09:31

Hi,

I asked all the mobile shops about replacing the screen of my Fitbit Sense 2, but no one does it. If you have any contact information for a service person, please share 

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‎07-03-2025 10:31

In response to Laneesh

‎07-03-2025 10:31

Hi @Laneesh, thank you for your response.

If you've tried all the troubleshooting options available for this type of issue; then, my best advice would be to contact our tech support. They have the most appropriate resources to help you further.

Even if you are currently located in Abu Dhabi, UAE; the can manage to help you with the resources they have.

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