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Sense 2 not charging since current update

‎04-04-2025 09:27

‎04-04-2025 09:27

Sense 2 not charging since current update. And dropping the battery life by the end of the day. Time to go to a different company watch. These updates get worse everytime with no solutions.

 

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2 REPLIES 2

‎04-04-2025 15:37

‎04-04-2025 15:37

Hello @mtwatch, welcome to the Fitbit Community!

I'm truly sorry for the inconvenience you've experience with your Sense 2, let me suggest some steps. 

  • Sometimes, a simple restart can resolve battery issues.   
  • Check if any recent changes to settings or features might be affecting battery life.
  • Heavy use of features like GPS or always-on display can drain the battery faster.   

For more help, please check out this article: Can I extend my Fitbit device's battery life? Please let me know if this works! 

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8 hours ago

8 hours ago

I also have a Sense 2 (US) which was working great (4-5 days battery life) until March 27 when it went to <1 day.  That's without using the GPS, only opening the app to sync and every battery saving 'trick' they recommend.  It's weird that it seems to have happened at the same time they released the new app (iOS) update that has had a ton of problems. My watch is still under warranty but they want me to send it back to them before they replace it which is completely unacceptable.

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