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Sense 2 not charging

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I put my watch on charge seemed to drain all charge out and then wouldn’t charge so it’s now dead. It’s only 12months old ! 

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Hi @Middlex2 - it is likely that there is a problem with charging and it just continued discharging. see instructions in  How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen first to make sure it is not something simply fixed.

Author | ch, passion for improvement.

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Have tried all that still not charging

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Welcome to the Fitbit Community @Middlex2@Guy_ Thanks a lot for your help.

I understand how you feel and have created a case on your behalf for a representative from our Support Team to contact you.

You can keep an eye on your email.

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