Sense 2 screen is acting odd

[someday1]

When I plug in my Sense 2 to charge, the charging screen flashes on (where it  shows the battery percentage) and off (showing the clock face).  It vibrates everything it goes back to the charging screen, so it's basically connecting and disconnecting itself from charging even though it's still attached to the charger.  It charges very slowly this way, and when I do take it off the charger, it doesn't display the correct battery percentage.  I have to do a reboot of the watch for it to register the correct battery amount.  I have cleaned the connectors on the watch and the charge cable and used different USB ports o  different devices as I have seen suggested on other posts with this problem, but none of those have worked.

Moderator Edit: Clarified subject

[Guy_]

Hi @someday1 - just in case see How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen 

Consider also changing clock face and verify watch settings display timeout value.

Don't forget to pull down on the watch face and turn off all the icons too.

[MarreFitbit]

Hi there, @someday1. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense 2 is still acting odd. I understand your concern, we're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

@Guy_ Thanks for your help!