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Sense 2 stopped syncing properly

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‎08-17-2024 06:05 - last edited on ‎08-17-2024 07:00 by Fitbit Moderator

‎08-17-2024 06:05 - last edited on ‎08-17-2024 07:00 by Fitbit Moderator

My Versa 4 won't sync from my home when I swipe down. Most often it will sync on its own during the day, I believe when I'm away from home. Sometimes it won't sync at all for the day. Why can't I sync from my home?

Moderator Edit: Clarified subject

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‎08-17-2024 07:03

‎08-17-2024 07:03

Hi there, @HVanB. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Sense 2 is not syncing properly. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


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