Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 will not sync with app

Some of the stats will update, like number of steps, sleeping, but the app shows that the watch is not syncing. My calories out won't update. I uninstalled and reinstalled the app. No difference. The only way to get a sync is I have to restart the phone then it will synced for a day and then stop syncing.

 

Moderator edit: clarified subject.

Best Answer
0 Votes
3 REPLIES 3

Good to see you participating in the community @Ericdelta

Thank you for the details provided regarding this difficulty with your Sense 2 and thank you for trying to fix it on your own. 

Please, confirm that you have followed the steps listed in this help article to fix syncing issues. 

Best Answer
0 Votes

Yes I have completed all of those steps. The only way to get my Fitbit watch to completely sync with the app requires me to restart the phone. Which I just did and now it is synced. Watch version 60.20001.214.24, Phone is Pixel 8 Pro Android version 16. 

Best Answer

I experience exactly the same, same phone, etc.. It was working flawless for two years

Best Answer
0 Votes