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Sense 2 won't charge or turn on

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‎02-11-2023 07:14 - last edited on ‎02-11-2023 10:55 by Fitbit Moderator

‎02-11-2023 07:14 - last edited on ‎02-11-2023 10:55 by Fitbit Moderator

My Sense needed charging and I connected the charger. After about 5 hours of charging, I went to use it and it was dead! The screen will not come on; it is non-functional.  Any suggestions?

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-11-2023 07:48

‎02-11-2023 07:48

Hi @RonSantini - this guide might help How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer

‎02-11-2023 08:46

In response to Guy_

‎02-11-2023 08:46

Adding on to what @Guy_ mentioned, you should also contact Support (link is at the bottom of the page) and ask them for a Battery Test.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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