02-10-2023 16:50
02-10-2023 16:50
Why can’t I call the phone number for Fitbit support! For the past two days it has said the caller is unavailable when I call it.
02-10-2023 16:51
02-10-2023 16:51
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
02-10-2023 16:54
02-10-2023 16:54
Thanks for you help and quick reply. The Canada and us number is the same and that’s the one I’ve been trying to call for two days. I’m talking to somebody from Fitbit on Instagram but it’s a very slow process for a reply and a little frustrating trying to explain everything over DM. Lol hopefully their phone line opens up soon
02-10-2023 20:36
02-10-2023 20:36
@Elwilson some say the chat works quite well. Try that when you have the time.