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Sense 2 won’t turn on

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‎01-04-2024 20:29

‎01-04-2024 20:29

My sense 2 shows a black screen no matter if I reset it or charge it. Bought new charger thinking that’s the issue but still nothing. It’s only a year old anyone know what to do?

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‎01-05-2024 03:20

‎01-05-2024 03:20

Welcome to the Fitbit community, @Ladybug6372828!

Sad to hear that you're having an issue with your Sense 2.
There is quite a chance that your device's battery is deep discharged. Sometimes cleaning the charging contacts will fix charging issues. Please take your time for detailed troubleshooting on that:

Why isn't my Fitbit device's battery charging? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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