01-02-2024
02:10
- last edited on
01-03-2024
08:42
by
CrisVillaFitbit
01-02-2024
02:10
- last edited on
01-03-2024
08:42
by
CrisVillaFitbit
Taking the opportunity to add new credit card Visa I decide to move to Google Wallet from FitBit Pay.
Never did worse thing before!!
Now I cannot use FitBit Pay and configuration on Google Wallet crash saying that FitBit app has a bug!!!
Already tried to delete and install again apps, clean the cache and also configure the watch from scratch.
Any advice??
Thanks
Moderator edit: edited title to clarity.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello, @emilius72 Welcome back to the community.
Thanks for letting me know this situation in regards to Fitbit pay using your Sense 2.
Can you tell me which message you get whenever you try to setup Fitbit pay, please? Also, I recommend you to check this page to know the cards availability for these features.
Best AnswerAfter clicking on the green icon of Wallet, I have the screen asking we if I want to stay with FitBit Pay or going Google Pay. In both cases nothing happen and the screen goes back to FitBit App.
The card is a standard VISA already checked that is available.
Thanks
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi, @emilius72 .
In addition to the previous instructions, can you try the steps in this article, please?
Once you've finished, let me know.
Best AnswerThanks but nothing is changed.
The tile is still green and I cannot setup FitBit Pay or Google Wallet
At least I would expect to be able continue using FitBit Pay
If may help I've S22 Ultra with the latest version of Android