Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to setup Google Wallet and Fitbit Pay on Sense 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

Taking the opportunity to add new credit card Visa I decide to move to Google Wallet from FitBit Pay.

Never did worse thing before!!

Now I cannot use FitBit Pay and configuration on Google Wallet crash saying that FitBit app has a bug!!!

Already tried to delete and install again apps, clean the cache and also configure the watch from scratch.

Any advice??

Thanks

 

Moderator edit: edited title to clarity.

Best Answer
4 REPLIES 4

Hello, @emilius72 Welcome back to the community.

Thanks for letting me know this situation in regards to Fitbit pay using your Sense 2.

Can you tell me which message you get whenever you try to setup Fitbit pay, please? Also, I recommend you to check this page to know the cards availability for these features.

Best Answer
0 Votes

After clicking on the green icon of Wallet, I have the screen asking we if I want to stay with FitBit Pay or going Google Pay. In both cases nothing happen and the screen goes back to FitBit App.

The card is a standard VISA already checked that is available. 

Thanks 

1000030705.jpg

Best Answer
0 Votes

Hi, @emilius72 .

In addition to the previous instructions, can you try the steps in this article, please?

Once you've finished, let me know.

Best Answer
0 Votes

Thanks but nothing is changed.

The tile is still green and I cannot setup FitBit Pay or Google Wallet 

At least I would expect to be able continue using FitBit Pay 

If may help I've S22 Ultra with the latest version of Android 

Best Answer