09-28-2022
05:46
- last edited on
10-06-2022
12:58
by
LizzyFitbit
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09-28-2022
05:46
- last edited on
10-06-2022
12:58
by
LizzyFitbit
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How do I turn on snore and noise detection on Sense 2. The manual says "activate" but not how to activate. All the forum questions related to this are for Versa or the original Sense, and where they say the option to turn it should be (using the gear icon in the today tab) is not an option in my app. Microphone is on. When I click the option in the premium features page, it just takes me to the sleep report, but there's nothing new there.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
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10-06-2022
15:03
- last edited on
05-08-2024
06:46
by
MarreFitbit
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10-06-2022
15:03
- last edited on
05-08-2024
06:46
by
MarreFitbit
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Hi everyone, and welcome to our new members.
Thanks for bringing this to our attention, and your efforts while working on this matter. Let me explain the Snore Detection feature isn't available for the Sense 2. The microphone currently works only when using Alexa as a voice assistant. I'm sorry for this inconvenience, and appreciate the time taken in sharing your feedback.
I'd encourage you to share this idea in the Feature Suggestions board so our developers can take it into consideration. We'll keep working on our products and make Fitbit more useful for you.
09-28-2022 06:17
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09-28-2022 06:17
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Same here.
When I first choose "Snore and noise detect" in the Premium tab, I did enable the detection. However, I couldn't find the relevant setting to turn it on/off in the Sleep tile. I am not sure if the setting may appear the next day only.
I find there is more details in How do I track my sleep with my Fitbit device?
09-28-2022 06:33
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09-28-2022 06:33
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It worked fine on my Sense. Does not exist it seems on Sense 2. This is an awful launch where we literally go backwards losing features. Maybe a future update may correct it but it's inexcusable to sell a new device that is less functional.
10-02-2022 06:22
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10-02-2022 06:22
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I just received my Sense 2 and doesn't have the option to activate the snore detector. I have the premium membership. I went to the sleep options and doesn't have the snore detector
10-02-2022 07:32
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10-02-2022 07:32
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10-02-2022 08:02
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10-02-2022 08:02
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Sense 2
10-02-2022 15:22
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10-02-2022 15:22
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That is so bizarre. When I set the watch up it asked for mic access for snore detection.
It's an option for the premium membership and I am 100% positive I've seen it advertised as coming on the sense 2.
After I set it up though I've not had any readings at all.
Not for the oxygen either but another thread for that.
10-02-2022 15:25
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10-02-2022 15:25
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The original Sense is better!
10-02-2022 18:45 - edited 10-02-2022 18:52
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SunsetRunner
10-02-2022 18:45 - edited 10-02-2022 18:52
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it was 100% on the setup of the fitbit (allow microphone access for snore detection) - another lie from fitbit
10-02-2022 18:57
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SunsetRunner
10-02-2022 18:57
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even weirder, i went to the fitbit premium, clicked on "Snore and noise Detect" and it told me to set it up..
10-02-2022 19:03
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10-02-2022 19:03
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10-02-2022 19:24
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SunsetRunner
10-02-2022 19:24
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Yeah, spoke to them "Upon review, the snore and noise detection feature is only available for Sense or Versa 3."
i am just going to return mine and get a Sense 1 haha
10-03-2022 03:22
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10-03-2022 03:22
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10-03-2022 03:28
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10-03-2022 03:28
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It sounds like the snore feature is being removed in all future devices, likely due to the battery life usage or effectiveness which I cannot comment on it.
But it's certainly confusing that when setting up Sense 2 I could enable it but it turned out the feature wasn't there.
10-03-2022 03:33
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10-03-2022 03:33
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10-03-2022 06:58
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10-03-2022 06:58
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Rats! That is why I purchased the Sense 2. They indicated it had snore detection and I was curious because I've had mixed responses on whether I snore or not.
10-03-2022 08:58
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10-03-2022 08:58
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noice detection
10-03-2022 14:35
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10-03-2022 14:35
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Is it a different microphone for snore than for Alexa. My sense 2 can answer on the Alexa widget which would indicate it has a microphone. I am also having issues with phone on sense 2. It notify you have a call but when you answer you can’t hear the caller and they can’t hear you. Been going back and forth with support via email. I’m also seriously thinking of returning.
10-03-2022 14:39
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10-03-2022 14:39
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I returned the Sense 2 this morning
10-03-2022 14:48
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10-03-2022 14:48
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If you refer to wrist calls that feature has not been implemented yet. I installed Alexa and the microphone and speaker are working. But to answer calls at the moment you have the option to answer or decline by pressing the respective buttons. I guess the wrist calling features may likely come first to Android users.
