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Alarm didn’t go off

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‎10-25-2022 10:18 - last edited on ‎10-26-2022 11:56 by Moderator Alum

‎10-25-2022 10:18 - last edited on ‎10-26-2022 11:56 by Moderator Alum

Why is it when my alarm has been working perfectly, until this morning when it didn’t go off.

 I have tried setting various alarms through the day,none have gone off and when I look at it the alarm says for tomorrow even though it had definitely said today when set.

 

Moderator edit: Subject for clarity.

Best Answer
0 Votes
4 REPLIES 4

‎10-26-2022 12:07

‎10-26-2022 12:07

Hey @Kjmills, 

 

Thanks for posting your inquiry here and for the time you've taken to look for answers.

 

Could you please share more details? Do you set the alarms on the Alarms App? Or, are you using your voice assistant to set alarms?

 

Had you enough battery charge in your Sense? Note that on Fitbit Sense, alarms won't go off if your device has less than 8% battery.

 

To have more information about alarms you can check this help article: How do I manage alarms on my Fitbit device?

 

Thank you in advance for your cooperation. 

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
Best Answer

‎10-26-2022 12:26

In response to GraceGFitbit

‎10-26-2022 12:26

Thanks for the info but I’ve been setting it by the app and it’s had over 50% charge, I have tried setting it various times over the past three days.this is a replacement pebble as the top popped of my original one, and I’ve only had it a couple of months.I’m getting a little frustrated with it all as it’s so expensive to purchase and doesn’t function as it should..

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‎10-27-2022 10:33

In response to Kjmills

‎10-27-2022 10:33

Thank you for getting back to us @Kjmills. 

 

Your device vibrates and flashes when a silent alarm goes off. Have you noticed if your watch vibrates for celebrations or notifications ?

 

You mentioned "when I look at it the alarm says for tomorrow even though it had definitely said today when set." Did the alarm goes off next day ? 

 

It could be a good idea to restart the Fitbit device. To do so, please follow the instructions in this help article : How do I restart my Fitbit device?

 

Apologize for the inconvenience this has caused.

 

Looking forward to getting you back on track!

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
Best Answer

‎10-27-2022 12:35

In response to GraceGFitbit

‎10-27-2022 12:35

Thanks for reply,
I always get vibrate for alarms, but I’ve thought that it’s been randomly vibrating very lightly and that’s why I was unsure if it was or not…the alarm didn’t go off last night,I have now reset it as you suggested so I’ll see how it goes for tomorrow alarm.
It does normally vibrate for notification of msg/email and steps celebrations etc.


Sent from my iPad
Best Answer