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Brightness settings stuck on dim in my Sense

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‎08-09-2023 14:34 - last edited on ‎08-10-2023 07:46 by Fitbit Moderator

‎08-09-2023 14:34 - last edited on ‎08-10-2023 07:46 by Fitbit Moderator

Cannot change the brightness settings, it is stuck on dim

 

Moderator Edit: Clarified Subject 

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‎08-10-2023 14:39

In response to EstuardoFitbit

‎08-10-2023 14:39

Have found the problem, my watch was set on sleep mode, thank you.

Sent from Outlook for Android<>

View best answer in original post

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‎08-10-2023 07:48 - edited ‎08-13-2023 07:51

‎08-10-2023 07:48 - edited ‎08-13-2023 07:51

Hi there @SunsetRunner, a warm welcome to the community. 

If you haven't done so yet, please try to restart your Fitbit Sense by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

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‎08-10-2023 14:39

In response to EstuardoFitbit

‎08-10-2023 14:39

Have found the problem, my watch was set on sleep mode, thank you.

Sent from Outlook for Android<>
Best Answer

‎08-11-2023 00:36

In response to SunsetRunner

‎08-11-2023 00:36

Any update?

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‎08-11-2023 00:50

In response to TimothyQuinn

‎08-11-2023 00:50

Yes my watch was stuck on night mode, after a reset I was able to change
it, all good now
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‎08-13-2023 08:45

In response to SunsetRunner

‎08-13-2023 08:45

@SunsetRunner Nice to see you again in the forums! I am glad to read that you find my post helpful. Please do not hesitate to keep sharing your comments and questions with us!

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