Can not set up Google assistant

[jtamaska]

Hi, 

I downloaded the newest firmware version and I would like to set up the Google assistant. Every time however I reach the "downloading device information" window, it results in a connection error. 

I tried restarting, repairing, the usuals, but it is the same. 

[jtamaska]

I forgot the mention, everything else works perfectly. I can sync from the watch to my phone, and I see notifications, so the connection in both directions seems to work. 

What can I do? 

[Rich_Laue]

What country do you live in? 

[Jggjfhjkt]

to me it happens the same, i live in Germany and it appears as not available

[jtamaska]

 Hungary. EU.

[jtamaska]

For me this seems its more of a software issue. The first few steps work as they should. I added some screenshots. 

 

 

 

 

 

 

[SunsetRunner]

As you can see here 

Google Assistant will be rolling out gradually, for more information see here 

[jtamaska]

You could be right. In this case this is terrible implementation and error handling on Fitbits side. There should be a message at the first steps of the setup "Sorry Google Assist is not yet available in your region.", or something similar. Not a connection error at the third step of the process.

Thank you for the info, I shall wait a bit than! 

[pmckay]

I have the same problem on my Sense,  I live in the USA

[msmelodyy]

I had the same problem on my Sense and was able to fix it by uninstalling and then reinstalling the Google app on my phone. I'm also based in the US