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Cannot find option to disable Snore Detect on Sense

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2024 18:26 - last edited on ‎06-05-2024 12:36 by Fitbit Moderator

‎06-04-2024 18:26 - last edited on ‎06-05-2024 12:36 by Fitbit Moderator

Hi. How can I disable Snore Detect? The option is not available in Sleep Settings on the app.

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎06-04-2024 20:00

‎06-04-2024 20:00

Here is where it is supposed to be, at least.

JohnnyRow_0-1717556225050.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎06-04-2024 20:28

In response to JohnnyRow

‎06-04-2024 20:28

Thanks. The option is not there.

Best Answer

‎06-04-2024 21:06

In response to jokl

‎06-04-2024 21:06

Hi @jokl - in principle if the option is not there it is not enabled and cannot be enabled. But it is possible if you were previously a premium user (necessary to use it) and are no longer one that it got left on.

Author | ch, passion for improvement.

Best Answer

‎06-05-2024 12:43

In response to Guy_

‎06-05-2024 12:43

Hi there, @jokl. @JohnnyRow and @Guy_ Thanks for stopping by to help our member.

@jokl I understand your concern and appreciate your efforts in trying the suggestions shared here. Because the option isn't appearing I contacted our Support team on your behalf; however, it seems that you already got in touch with them. Your case is in good hands and I'm sure they'll continue helping you with this matter, so please keep an open communication with them.

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