ECG app disappeared from Sense

[Jsygirl]

• ECG vanished I’m in Jersey Channel Islands part of Uk .. it worked then it’s gone . I have a history showing I used it but now no where to be found. I loved fitbit but so many issues

Moderator Edit: Clarified subject and updated label

[LizzyFitbit]

Welcome to the community, @Jsygirl.

Thanks for bringing this to my attention, and confirming your country of residence. We've received reports that the ECG app had disappeared from eligible devices. Our team has since developed a fix for this issue, and it should now be available to all users.

Because this isn't your case, let's try the following steps to see how it goes afterward:

1. Log out from your account and force quit the Fitbit app
2. Uninstall and reinstall the Fitbit app on your phone
3. Reboot your phone
4. Open the Fitbit app and log back into your account
5. Check if all permissions for the ECG app are enabled and try taking a reading