Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ECG in Thailand

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

When will ECG be available in Thailand? Can I bypass the country and set myself to live in countries that can access this app? I bought the watch because of this feature but just realized that it's not supported.

Best Answer
1 BEST ANSWER

Accepted Solutions

Certification @Pangpangpang is up to the country. 

View best answer in original post

Best Answer
0 Votes
9 REPLIES 9

@Pangpangpang no timeline for Thailand as far as I know. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

Certification @Pangpangpang is up to the country. 

Best Answer
0 Votes

Nobody answered the question. If the residence setting is set to another country the ECG function appears to still not work if you are physically located in a country without approval. I am in Bangkok currently although residence is Czech. However, even when I disable the data connection to the internet nothing happens and when using data it comes back that it does not work in my location.sp rather than being based on the user it is based on the location which is idiotic and probably because of useless lawyers. So it someone travels to a country where it is not supported it will not work. I sincerely hope I am wrong. Has anybody else figured out how to get it to work when a person from a country where it is working goes to a country where it is not yet certified and finds it working? Why sell a product that is uncertified in a country at all? All you do is piss people off with unfulfilled customer expectations. Bad business. 

Best Answer

I got the same problem recently. I think it’s not fair and should be stated on the site in capital letters that not all functionality is available.

Best Answer
0 Votes

agree! apple can now use ecg in Thailand but it's too sad that fitbit can't.

Best Answer
0 Votes

I tried to vpn myself out of Thailand by following random Youtube channel, but still can't. Just hoping that Fitbit will be able to use this feature like apple just did.

Best Answer
0 Votes

Maybe the GPS is where it gets location from? 

Best Answer
0 Votes

Yeah, probably. 😕

Best Answer
0 Votes

Not really. The smaller the print, the more important it is. Everyone knows this, or at least they should. 

Best Answer
0 Votes