help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Elevation wildly inaccurate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-30-2021 08:06

‎05-30-2021 08:06

I've searched and read how the altimeter can malfunction. I live in Florida, it's dead flat, no two story houses almost at all. It's not that windy, not compared to the last state I lived in which worked with a different Fitbit(charge 2)

 

My sense recognizes up to 100 floors in a day when my elevation has not changed at all. I just took a half mile, flat walk, 63% humidity,  mainly no wind but weather says 3mph.

 

I just recently deleted the app, removed it from Bluetooth, reset a few things because an Android update made the sleep function completely stop working. This issue occurred before and after the reset.

 

I work with electronics and the internal motion units we use are only able to withstand 10lbs of force, so I'm getting the impression it's either calibrated wrong or the IMU (gyroscope) is damaged

Best Answer
Labels:
5 REPLIES 5

‎05-30-2021 08:08

‎05-30-2021 08:08

Sorry I meant to add, this happens inside a climate controlled warehouse. There are not any major pressure changes, it shows me as climbing a hundred floors when I'm at work in a flat building for ten hours, air condition and humidity controlled due to electronics

Best Answer
0 Votes

‎05-30-2021 10:37

‎05-30-2021 10:37

I live in Italy but I’ve the same problem. I turned around my house (30 meters of perimeter completely flat) for one hour and it has counted 14 floors

Best Answer
0 Votes

‎05-30-2021 12:14

In response to Sens-IT

‎05-30-2021 12:14

It used to be fairly accurate in the first firmware, however it is abysmal now. Last run i went on a well known route with approximately 33 height meters resulted in 120 height meters.

 

Try installing the altimeter app and you will see it dropping 10 meters when walking down a 2 m staircase outside and the opposite when walking uo again. As if they have mixed feet with meters and on top of that tried to smoothen out the curve leading to hilarious results if there is any hills, lots of elasticity and delays just like the HR algoritm 😂

Have ditched Fitbit and prefer Garmin
Best Answer

‎05-30-2021 13:51

In response to Micsb

‎05-30-2021 13:51

You're right!! I've changed a Ionic with a Sense recently and the HR is too low compared with Ionic one. So too much for the floors and too low for the HR.

Best Answer

‎06-01-2021 08:33

In response to Micsb

‎06-01-2021 08:33

I actually have the altimeter app, but am confused as to how it works. It let's me zero it out, which I figured it would automatically detect my elevation. I'll have to Google it and figure it out, cause I want to see that lol

Best Answer
0 Votes