09-25-2021
17:04
- last edited on
09-26-2021
08:27
by
AlvaroFitbit
09-25-2021
17:04
- last edited on
09-26-2021
08:27
by
AlvaroFitbit
I've had my Sense for 5 months and the battery usually lasts for 5 days but the past few weeks it is only lasting 2 days. I let it die (hoping it would "reset" any issues) and then fully charged it to 100% yesterday and took it off the charger at noon and here it is 29 hours later at 38%. Any ideas how to fix this issue? I haven't changed anything in the past few weeks and I am disappointed it is dying so fast. I am going on a trip soon and will be disappointed if it dies on the first day or two.
Moderator Edit: Formatting
09-25-2021 17:30
09-25-2021 17:30
Are you using the new Snore Detect feature? That is a big battery user. It is best used just for a few nights at a time. You can turn it off on the phone app Sleep tile gear settings icon.
09-26-2021 07:52
09-26-2021 07:52
I had turned on the snore detect and it reduced the battery life almost in half.
09-26-2021 08:36
09-26-2021 08:36
Hi
If you've got snore detect turned on that will drain your battery
Turn that off
Also try restarting your sense see if that helps
09-26-2021 09:06 - edited 09-26-2021 09:08
09-26-2021 09:06 - edited 09-26-2021 09:08
@Rachel_G @Tasco4 Welcome to the Fitbit Community!
@Rachel_G I suggest you check these suggestions to help improve the battery life on your Fitbit Sense. @Tasco4 @JohnnyRow @Newtripley thank you for sharing your input here as I am sure it will help @Rachel_G to make decisions to improve here device's battery life.
Hope this helps.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
09-30-2021 09:08
09-30-2021 09:08
I did have it on! I just turned it off and have it charging, so hopefully that helps! Thanks!!!
09-30-2021 11:38
09-30-2021 11:38
@Rachel_G thank you for confirming that you had these features turned on. How has turning them off affected the battery life on your device? Hopefully you are having a better experience with your Fitbit Sense. If the battery has improved then just let me suggest you turn on these features for a short period of time (maybe a week) so you can take advantage of them and have a record on your account but them disable them to improve the battery life.
See you around.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!