Fitbit Sense isn't syncing

[Kiwi213]

Ever since I got the Sense I have had nothing but issues syncing it. I constantly have to delete the app and reinstall AND have to do a reset on the fitbit for it to work. Ready to return it and go back to my old Fitbit. Why did I spend so much for something that just gives me more stress?!!?

Moderator edit: subject for clarity

[t.parker]

It's not a solution but rather a workaround but have you tried only restart the watch? I have syncing issues pretty much all the time but the most annoying is that I am unable to sync the activity right after it ends. I found out that there is a big chance it will sync after the watch restarts (usually, there is no need to restart the app, it will pick up the connection with the watch eventually). I can't get you better advice, syncing issues are nothing new on Fitbit devices.

[Cbkcbk]

This watch is no where as good as I hoped. Mine won't synch either andi have tried everything reccomended. Frustrated 😞 

[Rich_Laue]

Sync issues are usually with the phone. 

But with the tracker, a restart or sometimes only a shutdown will fix. 

https://help.fitbit.com/articles/en_US/Help_article/1866.htm?Highlight=Sync

[Guy_]

After switching Fitbit accounts, a trick I found that often helps syncing/pairing is

Login to the Fitbit App,

Pull down to refresh,

[after the sync popup appears at the top,

and if its not got a progress bar]

Click on profile photo [top left]

Device photo [middle left]

Sync

Click on the circle

After a few seconds

If no pair prompt appears

Go back to the Today screen

Repeat the process

This assumes that the device is not currently synced/paired with the App or has already been "forgotten" in Bluetooth settings from prior troubleshooting.