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Fitbit Sense keep disconnecting

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‎10-13-2021 10:29

‎10-13-2021 10:29

My Fitbit Sense can't sync, if it does it gets disconnected with few seconds. I restarted few times my watch and my phone. The app can't get information from my watch... 😕

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3 REPLIES 3

‎10-13-2021 12:39

‎10-13-2021 12:39

what type of phone?

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‎10-13-2021 18:42

In response to lablover55

‎10-13-2021 18:42

Android A50

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‎10-14-2021 13:15

In response to Spokes59

‎10-14-2021 13:15

Welcome to the Fitbit Community, @Meganeiro and @Spokes59. It’s good to see you in the community, @lablover55.

 

@lablover55 I appreciate your participation in the Forums and your efforts to help other users. 

 

@Meganeiro @Spokes59 Thanks for the details shared in your posts and for already trying to resolve the issue. If your device stopped syncing, the likely problem is a connection issue. For detailed information on how to diagnose and solve the problem, see Why won't my Fitbit device sync?

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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