Fitbit Sense needs charging every 24 hours

[Kathyloo]

My Fitbit sense needs charging every 24 hours. I have removed everything apart from steps,sleep and heart rate. Any help would be appreciated. 

Moderator edit: updated subject for clarity. 

[Guy_]

HI @Kathyloo - there can be several other reasons why the battery drains quickly. Try turning off the phone's Bluetooth because if the new app is having syncing problems it will drain the battery.

If the watch has suffered water ingression it will also use more battery and may get hot on the wrist or when charging and if so stop immediately.

Other things to try is changing clock face or even as a last resort doing a factory reset, which isn't without risk.

[Kathyloo]

Thanks for that. I’ve changed clock face and turned bluetooth off unfortunately no joy 😩

Sent from my iPhone

[Guy_]

@Kathyloo- ok, do try a simple watch restart if you haven't as the problem would be local to the watch, if it's neither of those.

Hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start. It may just help.

[royalle]

complete a factory reset and do not add any apps.

see what happens. mine last about 3 days