Fitbit Sense not turning on

[CircularPixels]

I charged it today and it wouldn't sync to my phone so I restarted it but it just shut off and won't turn on. I pressed and held the button for 10+ seconds and still nothing

[Guy_]

Hi,

Try putting it back on charge for a while, it may wake up.

The button has a nack to it.

[CircularPixels]

I left it on for and hour and came back to it on so I guess that works for
me

[Guy_ · Accepted solution]

Thanks for the feedback, appreciated.

Also try practicing with the button now its on.

Just a brief press to turn the display of/on.

Worn on the left arm -

rest your other thumb on the arm of the left of the watch

and forefinger on the back of the hand

and do a gentle squeeze of the watch

The soft part of the thumb fits naturally, partly underneath the watch, does not need any force.

[LizzyFitbit]

Hi @CircularPixels. Welcome to the Community Forums. @Guy_, it's good to see you around and thanks for your great help!

@CircularPixels, I'm glad that your Sense turned back on and thanks for your efforts while troubleshooting it prior to posting.  If @Guy_'s post was helpful to your inquiry, please mark it as the Best Answer as this will be helpful to other users experiencing similar issues.

Hope you have a good rest of the day.