We want to share an update regarding Google Assistant on Fitbit Smartwatches. Over the next few weeks we will be progressively phasing out Google Assistant on your Fitbit device. You can learn more about this process here. This change means that Goo...
This is the second time I've had issues garging my fitbit sense i got a replacement watchface its been on charge since I got it this morning 7-1-21 and it hasn't charged its still on charge at this point if it doesn't charge what can I do Moderat...
This is really doing my head in! I do a lot of exercise, in this bad weather I have gloves on and multiple layers of clothing and hard to start the recording myself, im annoyed my fitbit has stopped auto recording as of last week, its bad enough it m...
I am in the UK. Up until New Year's Day I had access to the ECG app on my Sense. I have just gone to use it, and it is no longer on my device. Has this app been made unavailable to the UK for any reason? Moderator Edit: Clarified subject and u...
Why is it that I can enter a past workout and actually choose horseback riding from the finite list, and it will then calculate the calories burned based on the time I input, yet I cannot choose horseback riding as an activity that can be tracked liv...
I can’t seem to speak or hear a phone call on my sense. I thought it was cause I have a iPhone but other members with iPhone can. As soon as I go to answer it and push accept it goes to my Phone. Please help me figure out how to set it up Moderator...
Not synching. Not logging sleep. Receiving “not able to update one or more apps please try again” too often. Moderator Edit: Clarified subject
I bought the Fit Bit Sense for the heart functions. I have Afib and would like to keep an eye on all my heart functions. I was under the impression that the Sense checked your heart functions 24/7 without you having to do the checking. I also liked t...
Hi,My fitbit sense battery is draining while it is shutdown. It has happened twice. First time I shut it down in the night 1 AM with 90% battery next day morning 11 AM when I switch it on it was 18%. Second time I charged it and shut down at 11 PM ni...
I am unable to install new watch faces from my Moto G Power on my Fitbit Sense. To date, I haven't owned an Android phone that didn't have issues with Fitbit. Overall I like your devices, but I'm tired of hearing your compatibility list cop-out on ...
I just got a sense and i cant figure out how to use the beginner running guided program through the sense. Ive only been able to access with my phone and i dont want to run with my phone Moderator Edit: Clarified subject
I am unable to get sleep score, my phone is compatible with sense, phone and Fitbit both up to date with software. I’ve reset phone, deleted and reinstalled app, reset Spence, set up completely new for it account, tried all the suggestions online, wo...
I live in ET but my new Sense defaults to Chicago. I have attempted to manually change to New York time through advanced Settings but it won't stay, keeps popping back to Chicago. Moderator Edit: Clarified subject
This has been confusing me for a while. On some of the screens in my Fitbit (even different types of data in the Today app) it’ll show the “Open” button to open the app, and on others it’ll show the “Can’t Find Phone” message. There doesn’t seem to b...
I have been wearing my Sense for 4 nights and it is not tracking my skin temperature? What can I do ? It is updated and I followed all the steps from previous forums.
I have a great Sensei am in the first months of premium triali have accessed wellness reports a couple of thingsi am surprised I don’t see all the data and trends that is can in the app in the web version, most products have the most available data i...
Whenever i input my weight on the sense, it automatically switches down by point 1 pound. Its right when i set it but it changes itself to .1 less then what i input. The only way to fix it is to go into the app and physically change it and then that...
My Sense screen is freezing and a white line flickers/strobes at the bottom until I press the side button. it then returns to normal before happening again. I've tried holding the side button until it resets and I see the logo. I have the latest firm...
Hi all, i have the fitbit sense, the heart rate monitor seems interesting but if im not wearing the fitbit it will still report sections of heart rates during the day when i wasnt wearing it, and im assuming this will affect the overall reports for h...
hi, i just got a fitbit sense today, and im up to using spotify so i can control music from my wrist, however when i try to use spotify on my watch i get the message "log in to spotify from the fitbit mobile app", and when i try to log in with the mo...
Hi, my new Sense ECG not working every time I click on the Check your ECG Heart Rhythm Assemment I get this error "there was a problem communicating with the Fitbit server" any help would be appreciated Moderator Edit: Clarified subject
Hello,I tried to search this issue thoroughly before posting and I apologize if I missed the solution. Here is what I am experiencing. My new Sense is syncing data to my phone. I see my steps etc. But the Bluetooth app won't allow me to change permis...
I can't see the ECG app in my new Fitbit Sense device. That was the primary reason for me to invest significantly bigger chunk of money in this product as opposed to Versa 3. So, I am hoping to get this feature ASAP. Many news agencies and fitbit pre...
I bought Fitbit sense like 10 days ago. I have all software updated. I use it to track my sleep, yesterday I wore my watch and slept from 10:30 pm but when I woke up and checked my sleep score I found something weird. It says that I have been sleepi...
So i previously asked why i couldn't sync my sense to the fitbit mac app and i know thats because the sense is new but does anyone know if they'll update anytime soon for the newer devices?
$300 on this device, and it can’t do the one of the key functions: accurately track your workout. I’ve worn the Charge, Charge2, and Ionic- never, in the history of ever, have I had as many problems with a watch as I have had in the past week with th...
I recently received a sense over Christmas as a gift and about 3 weeks ago I decided to turn it off and restart it but after I powered down I could not get any response from the Sense at all. Solid black screen, no response from button or from charge...
Hi,I managed to get my Bluetooth ear buds (OnePlus Buds) connected to my fitbit sense and get music playing.However, the music breaks every 2-3 seconds and plays again. Tried restarting / repairing and other basic options.But nothing seems to be work...
Hi All, I hope you're well. I have checked online and I cant seem to figure this out! My sense fit bit doesn't track my sleep, other than the times I sleep and how long it took to fall asleep, restlessness etc. It doesn't however show when I ...
I have an Samsung Galaxy 8+. I just received the Sense at Christmas. It constantly looses connection with my phone and will not sync. I have tried to force stop, uninstall the app amd reinstall, and reboot phone and watch. Very frustrating.
Hi I got myself an upgrade from Alta HR to Sense and I have the Samsung Galaxy 7. Worked great about 1st month. Then the past week or 2, the flight of stairs is wayyyy off. I have not done a flight of stairs today. It marked 16, how? Additionally...
Currently the website is still showing a 2 Business Day Standard delivery for the FitBit Sense. Can we get this revised to reflect current status and ensure people are not setting unrealistic expectations.
New sense. Rang ECG's ok. I get the summary report but I can't export the data. I hit the 'Export a PDF for your doctor', it tells me it will send me a notification when it's ready. Nothing happens at all. So far it's been over 24 hours, no report.
When looking at my heart rate for the day it shows my highest heart rate at 101, but then I have 1 active minute that shows 112. Why are these completely different?
Does anyone have a solution for a stuck sense? It’s stuck on 3/4 update after purchase. Tried restart of app, phone and device and it just loads back to 3/4. I also tried to forget it from the app; and now it won’t find it again. thanks
Did anyone else have this happen? Last night between 12:30 and noon today my Sense didn’t measure anything, no sleep, no heart rate, no other data. All graphs are missing during that period. It’s recording now, but what caused this and will it be fix...
Like a lot of users, my Sense worked great—until it didn’t. It will not synch to my iPhone now. The community fixes don’t work for me. It appears to sometimes do a “half synch,” my steps will appear in the app before disappearing, but sometimes the s...
Is the versa sense or versa 3 compatible to Xiaomi remi 7 note don't see it on the list. As I have the very first Versa and my phone is not compatible so I never get notifications on the watch.
Screen wake auto or screen wake manual. Which is your preferred way?
Got a sense for Christmas, it's no charging so am able to send it back. In the email I received it had a link for how to remove the band....this makes me think the straps don't go back?? Has anyone returned theirs? What did you send back? thanks M...
Randomly since today my Fitbit when I turn my wrist doesn’t work and if I try to use it manually it is stucked.. some time appears the Fitbit logo end there is a vibration.. please help me.. I just leave my ionic but in three days I was not able to f...
