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Fitbit Sense will not recharge

ANSWERED
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‎08-06-2023 10:20 - last edited on ‎08-06-2023 11:46 by Fitbit Moderator

‎08-06-2023 10:20 - last edited on ‎08-06-2023 11:46 by Fitbit Moderator

Plugged into charger for extended period. Now Fitbit sense will not take a charge. Any way to correct this issue?

Moderator Edit: Clarified subject

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1 BEST ANSWER

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‎08-06-2023 11:58

‎08-06-2023 11:58

Welcome to the forums, @tomurne.

Thanks for letting us know about your Sense, and I'm sorry you're going through this situation. Because your post didn't mention, may I know if you've tried the steps described in this help article? If not, please make sure to exhaust them and monitor its behavior afterward.

View best answer in original post

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3 REPLIES 3

‎08-06-2023 11:58

‎08-06-2023 11:58

Welcome to the forums, @tomurne.

Thanks for letting us know about your Sense, and I'm sorry you're going through this situation. Because your post didn't mention, may I know if you've tried the steps described in this help article? If not, please make sure to exhaust them and monitor its behavior afterward.

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0 Votes

‎08-06-2023 18:29

In response to LizzyFitbit

‎08-06-2023 18:29

Cleaned watch back and charger cord pins and it charged. Thank you for your
help!
Best Answer

‎08-08-2023 16:30

In response to tomurne

‎08-08-2023 16:30

Hi there, @tomurne.

You're welcome! I'm glad your Sense started working again and I appreciate your efforts. In case you have some spare time, let me invite you to visit our Health & Wellness board where you will find great tips and encouragement from other members.

Happy stepping!

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