Fitbit Sense won't charge since 5 days !

[harhour]

Hello FITBIT Team,

I've had my Fitbit Sence since May 1st as a gift from my wife for our wedding anniversary and because she knows I've been a fan of Fitbit products since the release of the Fitbit Charge 1. In any case, I'm currently dealing with the issue of my Sense not charging/starting without any warning, FYI I tried the following troubleshooting:

1 * Clean the back of Fitbit Sense.

2 * Clean the charger (pins and USB)

3 * try to charge it in different places .

4 * I can't reset Fitbit Sence because is not starting at all.

Please Advise or let me know what maybe I miss ? thank you in advance

Maher

[Guy_]

Hi @harhour - have a look here - How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen