06-05-2021 05:53
06-05-2021 05:53
Had this FitBit for 3 days. It stopped syncing. Followed all of the suggestions to no avail. Customer Service is closed today.
06-05-2021 06:01 - edited 06-05-2021 06:10
06-05-2021 06:01 - edited 06-05-2021 06:10
Sorry to hear about this issue, I have seen at least 3 new posts before you on the same subject. Maybe related? One even had a working solution:
06-05-2021 07:49
06-05-2021 07:49
Try these tips from the help docs.
Also
06-06-2021 15:22
06-06-2021 15:22
Where do you clear the Fitbit cache from?
06-07-2021 04:54
06-07-2021 04:54
@jtammyg I did a Google seach and found these steps:
1. Open your iPhone's settings.
2. Scroll until you see the eligible app, then tap it.
3. Look for a "Clear cache" option. If the toggle next to it is green, tap it to clear the app's cache.
(note: You can also clear caches on iPhone apps by offloading or deleting them.)
Hope it helps..
06-07-2021 05:11
06-07-2021 05:11
@jtammyg that would depend on what Operating System your phone runs.
Andriod
Phone settings
Apps
Storage
Clear cache