08-03-2021
08:32
- last edited on
08-20-2021
14:58
by
LizzyFitbit
08-03-2021
08:32
- last edited on
08-20-2021
14:58
by
LizzyFitbit
I just tried this and it isn't an option.
Moderator Edit: Clarified subject
08-03-2021 08:39
08-03-2021 09:02
08-03-2021 09:02
I should have specified, my problem isn't not having the feature. I don't have the option to turn it off.
08-03-2021 09:56 - edited 08-19-2021 19:30
08-03-2021 09:56 - edited 08-19-2021 19:30
the post above stated how to turn it off - you can't?
08-11-2021 19:33
08-11-2021 19:33
Hi Lizzy, I had followed the instructions, and couldn't find the options, thus the post to ask how. I was able to see the Snore Reports for the first 10 days or so but it has been missing in the Restoration section. I have screenshots, please DM me, or advise how do I get the screenshots over to you.
08-13-2021
18:51
- last edited on
05-22-2024
06:17
by
MarreFitbit
08-13-2021
18:51
- last edited on
05-22-2024
06:17
by
MarreFitbit
@Eight_twenty2 It's nice to see you again.
Thanks for your efforts while trying the steps shared above. I'm sorry the Fitbit app is no longer showing your Snore Reports. Because this shouldn't be happening, may I know the model of your phone? Do you recall since when this started to happen? Also, is your Premium membership still active on your Fitbit account? About the screenshots, please follow the steps described in this post to attach your files in your reply.
See you around.
08-15-2021 23:46
08-15-2021 23:46
I want to turn it off too but I am unable to find the detect snoring option on Fitbit app. I searched in settings as well. I am a Android user. Could you please let me know if there is any other way to turn it off? It's really annoying to have to charge the watch every other day 😕
08-16-2021 00:05
08-16-2021 00:05
Hi Lizzy,
Still unable to see the image upload option, not going to be troubled with that as it seems many other users have similar issue. I'm using a Huawei P30 Pro.
I've tried unpairing my Fitbit, re-installed the Fitbit app, but all to no avail. the snore detection function is a good add to the app, only if it doesn't drain the battery as quickly.
08-16-2021 07:15
08-16-2021 07:15
I wish they didn't have to premium it. Samsung Watch 4 offers this feature for free.
08-17-2021 02:56
08-17-2021 02:56
There is no option under the settings in sleep to disable snore report on the sense. It is driving me nuts losing 40% battery every night. I can swim for 2 hours with it counting my exercise and it doesn't lose a single percent of battery. I want the snore reports off because if it just says good, fair or poor, which it seems to in the fitbit app then it really isn't worth the drain. Please can you grab a sense, link it up to the app then tell us from there how to switch it off please. The tip you're giving to do so looks to pertain to a different model.
08-19-2021
15:43
- last edited on
05-22-2024
06:16
by
MarreFitbit
08-19-2021
15:43
- last edited on
05-22-2024
06:16
by
MarreFitbit
@Prisundaram and @SunsetRunner Welcome to the forums. Hi there, @Eight_twenty2 and @SunsetRunner.
@Eight_twenty2, Thanks for the details and efforts while trying to share a screenshot in your reply. @Prisundaram and @SunsetRunner Thanks for working on this situation prior to posting. The steps shared in my post should work to turn on or off the snore feature on either the Versa 3 or Sense. I'm sorry this isn't your case and for the inconvenience experienced. For the ones that haven't done so, may I know the model and the OS version of your phone? What is the version number displayed on the Fitbit app > profile picture > Help & Support? Also, just if possible, take a screenshot of the options displayed under Restoration and attack it to your reply. These details will help me to further investigate what may be occurring on my end.
@SunsetRunner Thanks for taking the time to share your feedback about the snore feature. Our team always takes the comments shared in the forums to improve our features and make Fitbit more useful for you, so rest assured yours won't be the exception.
08-19-2021 16:33
08-19-2021 16:33
That does not show on my app.
08-19-2021 19:31
08-19-2021 19:31
@Carol6068 not everyone has that option. It's for select Premium users with the Versa 3 and Sense.
08-19-2021 20:01
08-19-2021 20:01
Hi, thanks for getting back. I am using a OnePlus 6T and a FitBit sense. And the version of my Fitbit app is 3.45.1(20263586). I could attach a screenshot but it seems like a bit of extra work. But, let me know if any additional details are needed.
08-20-2021 00:26
08-20-2021 00:26
I'm using Huawei P30Pro, running on Android version 10. Fitbit App version 3.45.1
08-20-2021 06:58
08-20-2021 06:58
08-20-2021
15:11
- last edited on
05-22-2024
06:16
by
MarreFitbit
08-20-2021
15:11
- last edited on
05-22-2024
06:16
by
MarreFitbit
Hi everyone, and welcome to our new members. @Odyssey13 Thanks for your great help.
I've moved your posts to this new thread to our team informed. Thanks for getting back with more details, as well as your efforts while working on this matter. Because the option to turn off the Snore Detect feature is still not appearing on the Fitbit app, I've reported this to our team so they can investigate what may be occurring and work on a solution. I'm sorry for the inconvenience this is causing you and I'll update this thread once I have more details.
08-27-2021 04:07
08-27-2021 04:07
I'm exactly the same and nothing I do can access the snore report on my new phone. Unfortunately I have to return my old phone so I guess this data is going to dissappear for me until the feature is rolled out to all.
08-27-2021 04:33 - edited 08-27-2021 04:36
08-27-2021 04:33 - edited 08-27-2021 04:36
I’m premium but have yet to get the feature.
Has anyone experienced late night cat activity being picked up? If so how did it register? I have a couple of Siberian cats that can be very vocal.
08-28-2021 11:07
08-28-2021 11:07
Sense paired to 'OnePlus 7T Pro' (running on Android 11) and Sense with latest Firmware Version as on date 8/28/2021 (44.128.5.49)
Issue: Like few others, me too, unable to see the mentioned option as per step#4..to save my Sense battery life..
Experience: During first time setup , excited to explore my Snore Report, so enabled that specified option successfully. Later me too, observed disable of the same option, will increase my Sense battery life.
Looking forward to get resolution at the earliest.
Cheers!!