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Fitbit logo blinking on Sense screen

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‎04-06-2021 22:46 - last edited on ‎04-07-2021 19:59 by

‎04-06-2021 22:46 - last edited on ‎04-07-2021 19:59 by

Fitbit Sense just stopped working while charging. The logo keeps blinking. I tried to hold the button for 10 seconds to reset, and it makes no difference.

 

I have only been using this for a WEEK!

 

Please help.

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎04-07-2021 19:57

‎04-07-2021 19:57

Welcome to the Fitbit Community, @HeatherEl.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team and that they were able to help you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-06-2022 11:44

‎04-06-2022 11:44

I’m having the same problem.  It just started today.  It was hot to the touch when I took it off the charger.

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‎05-03-2022 05:11

‎05-03-2022 05:11

Was there an answer for Fitbit sense flashing logo?

greg

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‎05-03-2022 07:00

In response to Gdindy

‎05-03-2022 07:00

Customer service walked me through all the possible fixes and none of them worked.  My Fitbit was new and still under warranty so they sent a new one.  

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