Fitbit sense

[allieleew_21]

Fitbit sense does not turn on when charging.

[PaulMe]

Have you pressed and held the left (& only) button for 10+ seconds?

I would also try another higher current 5v charger such as a QC3.0 or above charger.

I guess you looked at this current thread and done a thread search?

Cant get my sense to charge - Fitbit Community

[Guy_]

Hi @allieleew_21  - in all probability it is a cleaning or cable fault - see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

You won't be able to do anything with the watch button if the battery is flat because it is not charged.

[Tausyaisha]

Hi have had the same issue three times before and was replaced strange thing happens when its about 80-90% when doing aquaaerobics. They say it water proof but why switch off less than 1hour and it's not deep end.

Unfortunately yesterday it happened again, went off. Thought battery since it was it was 25%. Plugged to charge comes on then shows 0% then off. It's so unfortunately and be annoying going back and forth.Am in Qatar; I think there's a batch they manafuctured with issues. They should try fix it rather than keep replacing.  What will happen when it's out of warranty? I was hard on the distributor where I bought asking them to press them to fix for long term solution not quick fix of replacement but happens again.

I think the battery life its not strong either cause after 2-3 months I have same issues.

Hope Fitbit can help us with this