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Google assistant not working on Sense

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‎07-21-2021 08:18 - last edited on ‎07-22-2021 09:48 by Fitbit Moderator

‎07-21-2021 08:18 - last edited on ‎07-22-2021 09:48 by Fitbit Moderator

Not responding when I ask Google assist something 

It says something went wrong

 

 

Moderator edit: updated subject for clarity and updated label

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‎07-21-2021 08:23

‎07-21-2021 08:23

Hi @KM-B,

 

Have you tried reconnecting the Assistant in the Fitbit app?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎07-21-2021 16:44

In response to DramaQueenDiva

‎07-21-2021 16:44

Welcome to the Fitbit Community, @KM-B. Thanks for letting us know that Google assist is not responding.

 

Note that you can have only 1 active voice assistant at a time. To switch to a different voice assistant, first disconnect your active voice assistant. For more information, see How do I disconnect my voice assistant?

 

Please confirm that you have followed these steps:

  1. From the Today tab 
     
     in the Fitbit app, tap your profile picture 
     
     your device image.
  2. Tap Voice Assistant 
     
     Google Assistant 
     
     Activate Google Assistant. If you don’t have the Google Assistant app on your phone, you’re prompted to install it.
  3. Follow the on-screen instructions to create or log in to your Google account, and then connect your Google account with Fitbit.
  4. After completing all the steps, tap Close to return to the Voice Assistant tile.

Thanks for your assitance @DramaQueenDiva.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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