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Have not received my Calm Subscription code email for my new Sense

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‎12-27-2021 19:53

‎12-27-2021 19:53

Have not received my Calm Subscription code email for my new Sense and can't find out how to contact Fitbit to ask for this? thanks 

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‎01-12-2022 17:32

‎01-12-2022 17:32

Welcome to the Fitbit Community, @CharliElizabeth.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

In this case, please visit this article, open the menu "How do I redeem my Calm Premium offer?" and follow the instructions.

 

If you followed the steps shared above without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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