help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Health metrics missing from dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2020 14:13 - last edited on ‎11-03-2020 12:52 by Fitbit Moderator

‎10-31-2020 14:13 - last edited on ‎11-03-2020 12:52 by Fitbit Moderator

Hi,

I'm a Sense owner with Fitbit Premium but I cannot find the Health Metrics dashboard in the app on my phone (Samsung Note10). Somebody could help me how to fix the issue? Thanks!

 

Moderator Edit: Clarified subject and updated label

Best Answer
Labels:
24 REPLIES 24

‎02-26-2021 05:28

‎02-26-2021 05:28

I have the same issue. And I've tried the Edit button and scrolled down, but Health Metrics tile's not there. Anyone of you have this resolved? Fitbit support is helpless.

p.asc.hk
Best Answer
0 Votes

‎05-27-2021 10:31

In response to LizzyFitbit

‎05-27-2021 10:31

Hello. I have the same problem, updated to premium and the Health metrics don't show. I tried all the recommendations, I even tried changing my location (I live in Argentina). My boyfriend has the same Fitbit 4 and in his phone the health metrics show. What can I do? I have an iPhone 7

Best Answer
0 Votes

‎09-04-2021 12:31

In response to Minjiminji

‎09-04-2021 12:31

I'm having the same problem. Fitbit Inspire 2, Samsung Galaxy S20. I'm in Portugal, and I can't see the Health Metrics Dashboard.

Best Answer
0 Votes

‎12-06-2021 11:06

In response to JoaoB

‎12-06-2021 11:06

I got a charge 5 2 days ago to replace an inspire hr.

Once set up, the health metrics tile was available and I had 2 days worth of data on it.

Now it's disappeared (I may have removed it from the 'today' page) and I can't get it back. I've hit the edit button, it's not there to add to the 'today' page.

Cleared cache, restarted, re-paired,  reinstalled the app etc, still nothing. 

Does anyone have any suggestions please?

Best Answer
0 Votes

‎04-04-2023 05:16 - edited ‎04-04-2023 05:17

In response to CBV2

‎04-04-2023 05:16 - edited ‎04-04-2023 05:17

This worked for me on my Versa 3. Thank you!

Best Answer
0 Votes